COMMUNICATIONS UNIT

 

The Communications Unit is best described as the foundation of the Police Department. From the Dispatch Center, all Emergency and Non-Emergency calls for service are processed. The employees that work in this unit are a highly trained and caring group of people with great skills.

The men and women in the Communications Unit must be able to field an enormous amount of incoming calls each month, prioritizing each call into a proper category, and forward that call to the appropriate Emergency Service Unit. Our Telecommunicators must be able to not only answer and disseminate these calls for assistance, but they do so as they also monitor multiple radio frequencies, broadcast calls, run records information, track officers activity in the field to monitor their safety, and maintain our computerized record information system. The dispatcher often encounters the irate, frustrated, and frightened citizens needing urgent help. During emergencies, these employees must remain calm and efficiently handle their duties.

COMMUNICATION UNIT PERSONNEL

Tim Funk
Hilary Kingsley
D. Kukan
M. Scherbanic
M. Schoeber
Marie Schwartzmeier